Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
In order to ensure that the express can be accurately delivered to your hands, please send us your phone number together.
If you want to cancel the order, please do not open a dispute with paypal,it will take a long time for paypal to handle the dispure. According to our experience, it may take 1-2 months or even longer . contact us in time, we will refund within 24 hours.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Need help?
Contact us at {email} for questions related to refunds and returns.